Semper Securus – Always Secure
- Elevation of the Guyanese and West Indian Culture
- Being proud of what we do
- Being a pioneer – leading not following
- Encouraging individual thought, creativity and ability
To establish a strong international financial group capable of meeting 21st century challenges and contribute significantly to the growth and development of the nation and the region.
We are a financially secure Group of Companies united under one head, which provides a spectrum of efficient, adequate, modern and affordable financial services, all interlinked for the financial security and growth of our stakeholders and the people of the Region. We pursue these objectives through the development of our human, technical and financial resources, and our investment policies, all combined with the warmest of customer relations and service.
- To provide the highest level of customer service.
- To exceed customer expectations in terms of range and affordability of our products
- To bring product innovations to our customers that they have not even thought of yet.
- To increase the number of the customers we serve through excellence in service, modern technology and personal attention to their needs.
- To be sensitive to our customer needs
- To hire the best
- To continuously develop and train
- To link pay to performance
- To develop and offer state-of-the-art services to our customers
- To continuously pursue knowledge in this regard – to be a learning organisation.